Terms of Service & Privacy Policy

Thank you for visiting our website (Coast Box Office). This website is owned and operated by Coast Box Office (ABN 44 307 959 263). By accessing and/or using this website and related services, you agree to these Terms and Conditions. You should review our Terms carefully and immediately cease using our website if you do not agree to these Terms.

General Terms and Conditions

Coast Box Office acts as agent for the Seller in the sale of all tickets. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Coast Box Office otherwise has no liability to you.

Without limiting other remedies, Coast Box Office may limit, suspend or terminate the account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner.
For clarity, Coast Box Office may limit, suspend or terminate the account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account.

Each ticket is also sold subject to any additional terms and conditions of the Seller for the particular event (including their Conditions of Entry) (“Seller's Terms”).
The Seller's Terms may be disclosed as part of the event information on Coast Box Office's website and at Coast Box Office agents and outlets at the time of purchase.

Collection Notice

We collect personal information about you in order to respond to your enquiry, process your registration, book you in to an event, provide you with our newsletter, or other content.

We may disclose that information to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law.
If you do not provide this information, we may not be able to provide all of our services to you.

By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in these Terms.

Accuracy, Completeness and Timeliness of Information

The information on our website is not comprehensive and is intended to provide a summary of the subject matter covered. While we use all reasonable attempts to ensure the accuracy and completeness of the information on our website, to the extent permitted by law, including the Australian Consumer Law, we make no warranty regarding the information on this website. You should monitor any changes to the information contained on this website.

We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with the use of this website or a linked website.
You must take your own precautions to ensure that whatever you select for your use from our website is free of viruses or anything else (such as worms or Trojan horses) that may interfere with or damage the operations of your computer systems.

We may, from time to time and without notice, change or add to the website (including the Terms) or the information, products or services described in it.
However, we do not undertake to keep the website updated. We are not liable to you or anyone else if errors occur in the information on the website or if that information is not up-to-date.

Promotions and Competitions

For certain campaigns, promotions or contests, additional terms and conditions may apply. If you want to participate in such a campaign, promotion or contest, you need to agree to the relevant terms and conditions applicable to that campaign, promotion or contest. In case of any inconsistency between such terms and conditions and these Terms, those terms and conditions will prevail.

Linked Websites

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we do not endorse and are not responsible for the content on those linked websites and have no control over or rights in those linked websites.

News featured on Coast Box Office is an automated aggregation from a variety of local sources.
News content does not reflect the opinions of this website. Coast Box Office does not warrant the accuracy or validity of News articles. Visitors should always check the News source for more details.

Intellectual Property Rights

Unless otherwise indicated, we own or license from third parties all rights, title and interest (including copyright, designs, patents, trademarks and other intellectual property rights) in this website and in all of the material (including all text, graphics, logos, audio and software) made available on this website (Content).

Your use of this website and use of and access to any Content does not grant or transfer any rights, title or interest to you in relation to this website or the Content.
However we do grant you a licence to access the website and view the Content on the terms and conditions set out in this Agreement and, where applicable, as expressly authorised by us and/or our third party licensors.

Any reproduction or redistribution of this website or the Content is prohibited and may result in civil and criminal penalties.
In addition, you must not copy the Content to any other server, location or support for publication, reproduction or distribution.

All other use, copying or reproduction of this website, the Content or any part of it is prohibited, except to the extent permitted by law.

Unacceptable Activity

You must not do any act that we would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to our website, including but not limited to:

Any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual's consent) or any other of the legal rights of individuals;

Using this website to defame or libel us, our employees or other individuals;
uploading files that contain viruses that may cause damage to our property or the property of other individuals;

Posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in our opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of our systems or a third party's systems or network security.

If we allow you to post any information to our website, we have the right to take down this information at our sole discretion and without notice.

Event Comments and Reviews will be held for review for up to 30 minutes afer initial submission.
All comments and reviews are moderated and may be removed at any time, at the sole discretion of Coast Box Office.

Event Listings may not include advertisements for products or services unrelated to a live Event exhibition.
Such listings, where not associated with active ticket sales will be removed at our sole discretion and without notice.

Warranties and Disclaimers

To the maximum extent permitted by law, including the Australian Consumer Law, we make no warranties or representations about this website or the Content, including but not limited to warranties or representations that they will be complete, accurate or up-to-date, that access will be uninterrupted or error-free or free from viruses, or that this website will be secure.


To the maximum extent permitted by law, including the Australian Consumer Law, in no event shall we be liable for any direct and indirect loss, damage or expense – irrespective of the manner in which it occurs – which may be suffered due to your use of our website and/or the information or materials contained on it, or as a result of the inaccessibility of this website and/or the fact that certain information or materials contained on it are incorrect, incomplete or not up-to-date.

Jurisdiction and Governing Law

Your use of the website and these Terms are governed by the law of New South Wales and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in New South Wales.

Ticketing Agent Content

Agents and Promoters may supply information and content to this website including pictures, descriptive text and booking-related details. These Agents and Promoters are solely responsible for the accuracy and legal compliance of this information. We do not endorse and are not responsible for this content supplied by Agents and Promoters. Any legal copyright compliance is the responsibility of the Agent or Promoter.

Ticketing Agent Terms

Agents and Promoters may suppliment their own Terms of Service on Ticket Sales and Event Listings, however these do not over-ride or replace the Terms above.

Agent Subscriptions

Subscriptions are sold to Users wishing to operate Ticket Sales on Coast Box Office. Subscriptions are non-refundable from the time of purchase and are subject to advertised change without notice.

Subscriptions expire at the end of their stated expiry date.
Once subscriptions expire, relevant Active Seating Plans may be deactivated in order to comply with the remaining current subscriptions. At least 1 active subscription is required to maintain an active Agent Account and all associated Event listings.

Agent Account may be deactivated without notice if Event listing breach the Unacceptable Activity Terms.
No refund is avaiable under these circumstances.

3rd Party Services

Coast Box Office allows users to authenticate using their Google or Facebook accounts. This allows Coast Box Office to create an account that is associated with your Google or Facebook Profile and can transfer certain data to Coast Box Office. This information is restricted to your Public Name (First Name and Surname) and EMail Address.

Facebook Services

This site will access your Facebook Public Profile and EMail Address if you provide authorisation. This information is used to create an Account on Coast Box Office and to authenticate you when you revisit this website.

Google Services

This site will access your Google Public Profile and EMail Address if you provide authorisation. This information is used to create an Account on Coast Box Office and to authenticate you when you revisit this website.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
See policies.google.com/privacy and policies.google.com/terms.

Financial Services

Coast Box Office implements Square for payments and will create a Square transaction using your supplied details in order to fulfil any Order. You may view the Square Privacy Policy at squareup.com/au/en/legal/general/privacy.

Managing your Data

Your personal Account data is stored on Coast Box Office servers. A minimum of your public Name and EMail address is stored on your account. All other data is voluntary and can be managed by you via your Profile page.

If you wish to have your Account details removed from Coast Box Office servers, please send a request to admin@coastboxoffice.com.
Your request will be actioned within 48 hours of receipt. Please note that all data associated with your Account will also be removed, including any events you have tagged, comments or reviews you have made, all bookings, and any administrative data you may have associated with your account should you be registered as an Agent, including any subscriptions to Coast Box Office services.

Any deleted data cannot be restored once actioned for deletion.